Check-in and check-out.
3:00 PM 12:00 MD.
Hotel is 100% Non-Smoking.
Secured parking 24/7
By confirming the booking process, you authorize the Hotel Arenal Volcano Inn to charge the full amount of the reservation in the credit card you have provided. The same card has to be shown at the moment of your check-in
All rates include applicable taxes (13%). All reservation requests of individuals and groups will be processed directly by the reservations department, through an official letter by email. The hotel reserves the right to cancel reservations when deposits for each of the cases have not been received on the dates indicated on the confirmation
Smoking in all public places (indoors or outdoors) in the hotel is strictly prohibited according to the Law 9028: Smoke Free Environment of Costa Rica.
Cancellation requests will be effective once we have confirmed it in writing. Your cancellation request must be sent to email@example.com:
If you apply for a refund, it shall be in accordance with our policies as detailed below:
• Full payment is due upon reservation. No refunds or credit for cancellations, no show or portions of unused reservations.
• Early departures will be charged in full.
• Cancellations must be received in writing.
• Any cancellation received 14 days or less before arrival will be charged 100% of the total amount.
• Any cancellation 15 days or more prior to arrival will be charged 15% of the total amount.
• Cancellation of reservations for Easter, Christmas or New Year (December 20th to January 2nd) will incur a penalty of 100%.
IMPOSSIBILITY OF PERFORMANCE
I agree that the Hotel Arenal Volcano Inn will not be liable in the event of natural disasters, fire, blockades, government order or other circumstances beyond their control.
Hotel Arenal Volcano Inn is committed to maintaining the strictest confidentiality of all information related to our guests, in-house. Not disclose to any other source the information you enter on our website. This information will be for the exclusive use of Hotel Arenal Volcano Inn, under penalty of applicable law. We will never give out your e-mail address for any reason.